Overview
The Retry Settings Tab controls how LeadExec handles failed delivery attempts to buyers. Proper configuration ensures lead delivery reliability while preventing system overload from continuous retry loops.
Retry Configuration Settings
Setting | Description | Notes |
Retry After Failure | Enables automatic retry system | Enable for critical leads |
Max Retry Count | Maximum number of retry attempts | 2-5 attempts (varies by lead value) |
Time Between Retries | Waiting period between attempts | 5-15 minutes (depends on urgency) |
Step-by-Step Configuration
Enable Retry System:
Toggle Retry After Failure on
Essential for high-value or time-sensitive leads
Set Retry Attempt Limit:
Set up a Max Retry Count — it is advised to have this be between 3-5 attempts (balance between persistence and system load)
Configure Retry Timing:
Time Between Retries: 5-15 minutes (allows for client system recovery)
Best Practices
Value-Based Configuration: Consider setting up different configurations based on tiered values for your leads and/or client accounts
High-value leads/client accounts: 4-5 retries with 5-minute intervals
Standard leads/client accounts: 2-3 retries with 10-15 minute intervals
Low-priority leads/client accounts: 1-2 retries with 15-minute intervals
Contact Your Clients if persistent failures take place, that may indicate system issues
Troubleshooting
Too many retries (may impact overall lead delivery performance):
Reduce Max Retry Count from 5 to 2-3
Retries not occurring:
Verify Retry After Failure is enabled
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