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Getting Started - Lead Type, Pt. 5: Managing Categories

The Categories feature allows you to organize and filter your Lead Types for a neat, well-defined visibility.

Written by Gerry Cortés
Updated over 2 months ago

Overview

While not required in your setup, Categories can help you organize and filter your Lead Types in the Settings menu for easier management.

Let's see how to create and add Lead Types to a Category


How to Access and Use Categories

  1. Navigate to Settings.

  2. Go to the Lead Type Settings section in the left-hand menu

  3. Click Categories.

  4. Click New to assign a Lead Type to a category.

  5. Select an existing Lead Type and give the category a Caption (name).

  6. Click Save.

This categorization helps teams quickly find and manage Lead Types in a large account, so it's particularly useful if you are managing several different lines of business or verticals that may require categorization.

Next Steps

You've now mastered every aspect of handling the Lead Type settings. Let's go ahead and create your first Lead Source:

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