Overview
Occasionally, you may need to manually send a lead that was not delivered through automation. This can occur if a lead doesn't match any buyer's criteria automatically, or if a buyer updates their criteria and you wish to send them leads they missed out on. Manually sending leads ensures that they reach the appropriate buyer even when automation doesn't apply
To transfer a lead from the Distributions screen, right-click on the lead or use the Options menu from the main toolbar. When you select Transfer, follow these steps to send a lead to a buyer manually:
Key Functionality
Manual Lead Transfer Process
Select the Client
Choose the buyer from the drop-down list and click Next.Choose the Delivery Account
Select the client's delivery account to which the lead will be sent.Apply to Client's Order
Decide whether to apply this lead to the new client's order.Select Delivery Method
Choose to send the lead via the client's delivery method or track it in the system as a delivery.Review and Transfer
Review the transfer information and click Transfer to complete the process.
How to Use This Feature
Access the Distributions Screen
Navigate to the Distributions section in LeadExec.Initiate Lead Transfer
Right-click on the lead you wish to send manually or use the Options menu from the main toolbar.Follow Transfer Steps
Follow the steps outlined in the Key Functionality section to complete the manual lead transfer.
Best Practices
Verify Client Criteria
Ensure that the lead matches the buyer's criteria before sending manually to maintain quality and relevance.Document Manual Transfers
Keep a record of manually sent leads for tracking and reporting purposes.Use Automation When Possible
Rely on automation for lead distribution to streamline processes and reduce manual intervention.
Troubleshooting
Lead Not Appearing in Distributions Screen
Ensure the lead has been processed and is available in the Distributions section.Unable to Select Client or Delivery Account
Verify that the client and delivery account are active and properly configured.Transfer Button Unresponsive
Check for any system issues or permissions that may be preventing the transfer