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Ping Post Delivery Schedule Tab

Use the Ping Post Delivery Schedule Tab to create a specific schedule of when the client will be considered for lead delivery.

Chris Arenas avatar
Written by Chris Arenas
Updated over a week ago

Overview

The Ping Post Delivery Schedule Tab allows you to set precise delivery windows for your clients' ping post endpoints. For example, you can configure a client to receive leads only during business hours, such as 9 AM to 5 PM, Monday through Friday. Leads submitted outside these windows will not be delivered. If no customization is applied, the default schedule is 24/7.

Key Functionality

  • Delivery Day Scheduling
    Specify exact days and hours when the client is eligible to receive leads.

  • Business Hours Control
    Ideal for limiting lead distribution to client-defined operational hours (e.g., 9 AM–5 PM on weekdays).

  • Default 24/7 Settings
    Without configuration, the system delivers leads around-the-clock by default.

How to Use This Feature

  1. Open the Ping/Post Delivery Schedule Tab
    In either the Ping and/or Post Delivery Methods settings, navigate to the Schedule Tab.

  2. Define Delivery Windows
    Set the days of the week and specific hours (e.g., Monday–Friday, 9 AM–5 PM) when leads can be delivered through ping and/or post.

  3. Save Your Schedule
    Save your configuration, outside the defined schedule, the client will not receive lead deliveries.

Best Practices

  • Align Schedule with Client Availability
    Match lead delivery hours to when your client is staffed and ready to engage, so opportunities don’t go unanswered.

  • Avoid After-Hours Drops
    Use the schedule to reduce the risk of stale lead delivery or client dissatisfaction from late submissions.

  • Test Scheduled Configurations
    Run test deliveries just outside and within the set window to ensure the schedule is enforced as expected.

Troubleshooting

  • Client Still Receiving Leads Outside Schedule
    Double-check that the schedule settings have been saved correctly and that no other delivery rules override timing.

  • No Leads Delivered During Business Hours
    Confirm the schedule includes the correct time zone and boundaries, and that the delivery method is active.

Next article: Notifications Tab >

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