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Ping-Post Delivery Method

Inital steps for creating an outbound Ping Post delivery method

Chris Arenas avatar
Written by Chris Arenas
Updated over 2 months ago

Overview

This article will guide you through setting up the ping post delivery method, which handles the "post" component of the process. You will also need to set up the "ping" using an HTTP Webhook delivery method.

Understanding Ping Post Delivery

Using Ping Post allows you to deliver partial lead data to buyers before the lead is sold. The method comprises two parts: a "ping", which allows clients to preview the lead and bid if they want to buy it, and a "post", which will be sent to clients only if they bid on or accept the initial ping.

  • Ping: Send partial, basic lead data such as state, loan amount, etc., if accepted by the buyer, then the post is sent

  • Post: After the bid is accepted, deliver full lead details (including the ones sent in the initial ping).

How to Configure a Ping Post Delivery

Configuring a Ping Post delivery requires the use of two delivery methods: the ping delivery method, which is typically a standard HTTP Webhook delivery method, and the POST delivery method, using the PING/POST delivery method type. These two delivery methods work together through the delivery account to control the delivery of the initial ping through the webhook method as its secondary delivery method, followed by the post, to send out the complete lead data when using the PING/POST delivery method as the primary delivery method in the delivery account.

Step-by-Step Setup

Create the PING/POST Delivery Method

  1. Go to Delivery Methods → Click Create

  2. Configure the basic settings:

    Description → Custom name for your method (e.g., "Mortgage Ping-Post")

    Delivery Type → PING/POST

    Lead Type → Select the desired lead type

    Environment → Production/Testing - if your client has a separate test endpoint, you can leave this as "Testing" while setting up before deployment, otherwise, leave it to the default "Production"

  3. Click Create → Once done, review the settings you created in the General Settings tab, then let's proceed to URL Endpoint tab​

Key Considerations

  • Lead Type Lock-In: Cannot change after creation

  • Testing: Use the "Testing" environment for client sandbox endpoints

  • Bid Requirements: Buyers must meet revenue rules set in the campaign settings

Best Practices

  1. Naming Convention:
    Include client name or any other key identifier + ping/post for easier handling (e.g., "Solar Co - Water Heater Post")

  2. Test Thoroughly:
    Validate ping responses before going live

  3. Monitor Bids:
    Adjust revenue requirements if buyers rarely bid, and ensure the response settings are correct based on your buyers' posting instructions

Troubleshooting

  1. Posts not sending:
    Verify the PING/POST method URL endpoint

  2. No buyer bids:
    Review campaign revenue requirements

Next article: URL Endpoint Tab >

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