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Delivery Queue - Understanding This Screen

Use the Delivery Queue to monitor your leads being processed in real-time

Gabriel Buck avatar
Written by Gabriel Buck
Updated over a month ago

Overview

The Lead Delivery Queue provides a real-time view of how leads are processed for delivery to your buyers. This screen helps you monitor the speed at which leads are matched with clients and verify that they are delivered according to your predefined rules.

Key Functionality

  • Real-Time Monitoring
    Observe the processing status of leads as they move through the delivery pipeline.

  • Lead Matching
    Ensure leads are appropriately matched with buyers or clients based on your delivery rules.

  • Detailed Lead Information
    Access specific details about each lead, including delivery attempts and outcomes.

How to Use This Feature

  1. Access the Delivery Queue
    Navigate to the Delivery Queue section in your LeadExec account.

  2. View Lead Details
    Click on any lead to view its detailed information, including:

    • Send Information: Details about where and how the lead was delivered.

    • Process Log: A log of the steps the lead underwent during processing.

  3. Monitor Lead Status
    Keep an eye on the status indicators to ensure leads are being processed and delivered as expected.

Best Practices

  • Regular Monitoring
    Frequently check the Delivery Queue to promptly identify and address any issues with lead processing.

  • Utilize Filters
    Apply filters to view leads based on specific criteria, such as delivery status or client.

  • Review Logs for Troubleshooting
    If a lead isn't delivered as expected, examine the Process Log to identify potential issues and take corrective action.

Troubleshooting

  • Lead Not Delivered
    Check the Process Log for any errors or issues during processing.

  • Incorrect Lead Matching
    Review your delivery rules to ensure they are correctly configured to match leads with the appropriate buyers.

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